Sanctum Sound

Privacy Policy

1. Purpose of this Privacy Policy

Sanctum Sound respects the privacy of the people who visit, register for, subscribe to, purchase through, and otherwise interact with the Sanctum Sound platform.

This Privacy Policy explains how Sanctum Sound may collect, use, disclose, retain, protect, and otherwise process personal information in connection with the Sanctum Sound website, music-streaming experience, account services, membership services, digital-content purchasing functionality, personal libraries, playlists, search, artist and album pages, NFL Team Anthem experiences, Museum and Exhibits Coming Soon presentation, support services, and other Genesis functionality collectively referred to in this Policy as the:

SERVICE

This Privacy Policy should be read together with the:

  • Sanctum Sound Terms of Service
  • Cookie Policy & Cookie Preferences
  • Membership & Subscription Terms
  • Purchase, Digital Content & Access Policy
  • Cancellation & Refund Policy
  • Copyright Policy

and other applicable Sanctum Sound policies.

This Privacy Policy describes the Genesis privacy framework.

As Sanctum Sound grows, this Policy may be updated to reflect additional functionality, technologies, jurisdictions, legal requirements, or business operations.

2. Who this Policy Applies to

This Privacy Policy may apply to:

  • Guests.
  • Registered Users.
  • Paid Members.
  • Purchasers.
  • Website visitors.
  • People contacting Sanctum Sound for support.
  • People submitting copyright or other legal notices.
  • And other individuals whose personal information is processed through the Service.

Different categories of users may provide or generate different types of information depending upon how they use Sanctum Sound.

3. Information You Provide Directly

Depending upon how you interact with the Service, Sanctum Sound may collect information that you provide directly.

This may include:

  • Name.
  • Username or account identifier.
  • Profile information.
  • Country or region.
  • Membership selections.
  • Support communications.
  • Copyright notices.
  • Legal requests.
  • Account-related requests.
  • Email address.
  • Password or authentication information in protected form.
  • Billing information.
  • Communication preferences.
  • Purchase information.
  • Feedback.
  • Counter-notices.
  • Refund requests.

And other information you choose or are required to provide when interacting with Sanctum Sound.

Sanctum Sound should collect personal information that is reasonably appropriate for the applicable functionality rather than requesting information merely because it might someday be useful.

4. Account Information

When you create a Sanctum Sound account, Sanctum Sound may collect information necessary to establish, secure, administer, and maintain that account.

This may include:

  • Your name.
  • Authentication credentials.
  • Account status.
  • Purchase entitlements.
  • Security information.
  • Registration creates an account relationship with Sanctum Sound.
  • Email address.
  • Account creation date.
  • Membership status.
  • Account preferences.
  • And records associated with account activity.
  • It does not automatically create a paid membership.

5. Passwords and Authentication

Sanctum Sound should not store user passwords in readable plain text.

Authentication credentials should be protected using appropriate technical safeguards.

Sanctum Sound may also process information associated with:

  • Login attempts.
  • Password resets.
  • Authentication failures.
  • Account verification.
  • Security challenges.
  • Session management.
  • Device or browser sessions.

And suspicious-login detection.

This information may be used to protect users and the integrity of the Service.